guuru crowd sourced customer service

Call & Contact Centre Expo

Tomorrow’s customer journey will combine humans and automation to deliver fast 24/7 availability with the help of AI.

ExCeL London

March 18: 10am – 5pm
March 19: 10am – 5pm

Visit us on stand 2350.

Live customer testimonial session with

NowTV uses guuru

 

NOW TV’s Head of CRM & Quality Assurance, Maro Pejeroni talks about how they engage their own customer community to significantly improve NPS.

 

Combined with AI, guuru’s customer solution allows the right mix of human and machine to handle incoming requests and allow the fastest live support around the clock while handling peak volumes easily.

 

▸ March 19th, hall 12, 11am

Chatbot vs. human support? It’s both!

Come and see us on stand 2350 for a personal presentation or attend our customer testimonial session to learn:

  • how to engage your own community for authentic human support
  • how to implement to 24/7, scalable customer support
  • how our chatbot answers simple questions that do not require human interaction
  • how our Artificial Intelligence (AI) algorithms recognise the nature of the question and allocate it to the appropriate channel

guuru digital customer service solution combining automated answers with humans with the help of AI

Allow your customers the get support through the digital channel of their choice.

Book your own personal demo. We look forward to welcoming you on our stand 2350.

Vortrag auf dem Messeforum: 3. März, Halle 3, 17:00

Call & Contact Centre Expo

Tomorrow’s customer journey will combine humans and automation to deliver fast 24/7 availability with the help of AI.

ExCeL London

March 18: 10am – 5pm
March 19: 10am – 5pm

Visit us on stand 2350.

Live customer testimonial session with

NowTV uses guuru

 

NOW TV’s Head of CRM & Quality Assurance, Maro Pejeroni talks about how they engage their own customer community to significantly improve NPS.

 

Combined with AI, guuru’s customer solution allows the right mix of human and machine to handle incoming requests and allow the fastest live support around the clock while handling peak volumes easily.

 

▸ March 19th, hall 12, 11am

Chatbot vs. human support? It’s both!

Come and see us on stand 2350 for a personal presentation or attend our customer testimonial session to learn:

  • how to engage your own community for authentic human support
  • how to implement to 24/7, scalable customer support
  • how our chatbot answers simple questions that do not require human interaction
  • how our Artificial Intelligence (AI) algorithms recognise the nature of the question and allocate it to the appropriate channel

guuru digital customer service solution combining automated answers with humans with the help of AI

Allow your customers the get support through the digital channel of their choice.

Book your own personal demo. We look forward to welcoming you on our stand 2350.

Vortrag auf dem Messeforum: 3. März, Halle 3, 17:00