CANYON Case Study
CANYON powers D2C sales with live community-powered advice
How CANYON connects passionate CANYON riders to shoppers in a live chat for genuine cycling advice and impactful shopping experiences in the US and DACH regions.
30.419 Community Conversations (2024)
150 passionate Cyclist and CANYON riders sharing their expertise
80 NPS for Community Conversations
Guurus add a level of expertise that our own agents might not have. Given Guurus have hands on experience with our product, they are able to support our customer in a much more nuanced way.”