GUURU's complimentary eBooks, Whitepapers and Factsheets

Purchasing assistance in eStores.
How to convert more online visitors into confident online shoppers:
measures, findings and new approaches.

What would happen if your community of product experts – your customers and your fans – drove these conversion-boosting conversations on your eStore?

Learn how to increase your Net Promoter Score and how to calculate it.

Read our 11-page guide for everything you need to know about chatbots in customer service.

Our latest factsheet on what the Expert Community Advice solution achieves, how to set it up and how it impacts the buyer's journey.

See how efforts made by companies to improve customer service impact NPS.

Find out how to uberise your customer service department and give it a boost.

Learn the most critical factor to decrease churn and retain your customers.

eBooks and Whitepapers