Whitepaper Purchasing Assistance Purchasing assistance in eStores. How to convert more online visitors into confident online shoppers: measures, findings and new approaches. Download whitepaper
How Community Conversational Commerce drives shoppers’ intent What would happen if your community of product experts – your customers and your fans – drove these conversion-boosting conversations on your eStore? Download the eBook
How to increase your Net Promoter Score Learn how to increase your Net Promoter Score and how to calculate it. Download the eBook
Your advanced chatbot guide in customer service Read our 11-page guide for everything you need to know about chatbots in customer service. Download the eBook
factsheet 2023 Our latest factsheet on what the Expert Community Advice solution achieves, how to set it up and how it impacts the buyer's journey. Download the Factsheet
The impact of customer effort on NPS See how efforts made by companies to improve customer service impact NPS. Download the eBook
The gig economy in customer service Find out how to uberise your customer service department and give it a boost. Download the eBook
One key insight into client retention Learn the most critical factor to decrease churn and retain your customers. Download the eBook