Our CX Platform Plans
Select the set of features that suits your needs and get tailored pricing
Starter
Plan
The basic CX Platform features
Professional
Plan
All CX Platform features
Community Tools
Recruit, manage, monitor and reward your community
Starter
Plan
The basic CX Platform features
Professional
Plan
All CX Platform features
GUURU for Agents
Allow agents to answer chats via GUURU’s Agent Chat Interface
Starter
Plan
The basic CX Platform features
Professional
Plan
All CX Platform features
SmartRouting
Intelligently route incoming inquiries to the fastest, most relevant and cost-effective support: your agents, bot or community
Starter
Plan
The basic CX Platform features
Professional
Plan
All CX Platform features
SmartBot
Automatically answer generic or repetitive inquiries with a deep-learning AI bot requiring low-effort setup and maintenance
Starter
Plan
The basic CX Platform features
Professional
Plan
All CX Platform features
Channels
- Easily integrate our chat widget into you page.SmartChat
- Offer a contact form that intelligently routes requests to the community or provides automatic answers.Smart Contact Form
- Deflect incoming calls to chat.Call
- Allow your fans and customers to chat with you and your community on Facebook’s messenger.Messenger
Starter
Plan
The basic CX Platform features
Professional
Plan
All CX Platform features
Integration
- Synchronise closed chats to your CRM via E-Mail.CRM Data Sync
- Synchronise closed chats to your CRM, available for selected CRMs.Native CRM Integration
- Use GUURU within your existing chat solution, so your agents can handle chats in your standard environment. Currently available for Salesforce and Freshchat.Live Agent Plugin Integration
Starter
Plan
The basic CX Platform features
CRM Data Sync
Professional
Plan
All CX Platform features
CRM Data Sync
Native CRM Integration
Live Agent Plugin Integration
Reporting
- Dashboards for main KPIs, conversion and automation, access to all interactions.Basic Reporting
- Advanced custom reports, interaction data access via API.Advanced Reporting
Starter
Plan
The basic CX Platform features
Basic Reporting
Professional
Plan
All CX Platform features
Basic Reporting
Advanced Reporting