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Our CX Platform Plans

Select the set of features that suits your needs and get tailored pricing

Starter
Plan

The basic CX Platform features

Professional
Plan

All CX Platform features

Community Tools

Recruit, manage, monitor and reward your community

Starter
Plan

The basic CX Platform features

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Professional
Plan

All CX Platform features

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GUURU for Agents

Allow agents to answer chats via GUURU’s Agent Chat Interface

Starter
Plan

The basic CX Platform features

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Professional
Plan

All CX Platform features

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SmartRouting

Intelligently route incoming inquiries to the fastest, most relevant and cost-effective support: your agents, bot or community

Starter
Plan

The basic CX Platform features

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Professional
Plan

All CX Platform features

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SmartBot

Automatically answer generic or repetitive inquiries with a deep-learning AI bot requiring low-effort setup and maintenance

Starter
Plan

The basic CX Platform features

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Professional
Plan

All CX Platform features

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Channels

  • Easily integrate our chat widget into you page.SmartChat
  • Offer a contact form that intelligently routes requests to the community or provides automatic answers.Smart Contact Form
  • Deflect incoming calls to chat.Call
  • Allow your fans and customers to chat with you and your community on Facebook’s messenger.Messenger

Starter
Plan

The basic CX Platform features

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Professional
Plan

All CX Platform features

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Integration

  • Synchronise closed chats to your CRM via E-Mail.CRM Data Sync
  • Synchronise closed chats to your CRM, available for selected CRMs.Native CRM Integration
  • Use GUURU within your existing chat solution, so your agents can handle chats in your standard environment. Currently available for Salesforce and Freshchat.Live Agent Plugin Integration

Starter
Plan

The basic CX Platform features

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CRM Data Sync

Professional
Plan

All CX Platform features

Pricing Setting Icon

CRM Data Sync
Native CRM Integration
Live Agent Plugin Integration

Reporting

  • Dashboards for main KPIs, conversion and automation, access to all interactions.Basic Reporting
  • Advanced custom reports, interaction data access via API.Advanced Reporting

Starter
Plan

The basic CX Platform features

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Basic Reporting

Professional
Plan

All CX Platform features

Pricing Pc Icon

Basic Reporting
Advanced Reporting

Book a meeting for a customised quote

The GUURU’s CX Platform is a subscription service billed based on the number of monthly customer interactions.

Starter
Plan

The basic CX Platform features

Book a meeting

Professional
Plan

All CX Platform features

Book a meeting
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