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The GUURU Blog

Read about the latest trends in customer service and best practices from experts, and more.

Part 1 – Debunking 8 myths about chatbots in customer service
4 Aug. | 08:34h |
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Part 1 – Debunking 8 myths about chatbots in customer service

In this blog post we unfold 8 myths about chatbots in customer service to help your business avoid common pitfalls in the successful deployment of chatbots.

Read more...
Part 3 – How to implement a deep learning chatbot in customer service

4 Sep. | Read more...

Part 3 – How to implement a deep learning chatbot in customer service

In this post, we walk you through a 2-step guide to effectively implement a deep learning chatbot into your customer service department. Read more...

Part 2 – Machine learning chatbots and deep learning chatbots – how do they work?

22 Aug. | Read more...

Part 2 – Machine learning chatbots and deep learning chatbots – how do they work?

In this post, we walk you through the mechanics of deep learning or machine learning chatbots in customer service to help you get started. Read more...

Part 1 – Debunking 8 myths about chatbots in customer service

4 Aug. | Read more...

Part 1 – Debunking 8 myths about chatbots in customer service

In this blog post we unfold 8 myths about chatbots in customer service to help your business avoid common pitfalls in the successful deployment of chatbots. Read more...

7 Ways the gig workforce can handle peak demand and save costs

28 May. | Read more...

7 Ways the gig workforce can handle peak demand and save costs

7 Ways the combination of AI and gig workers can help your customer service department meet peak demand while saving costs. Read more...

The power of a customer community – interview with a brand Guuru

14 May. | Read more...

The power of a customer community – interview with a brand Guuru

Your customer community is a valuable resource. We talk to a brand Guuru about how customers support one another in modern-day customer service solutions. Read more...

Responding to the current crisis with a decentralised customer service solution

30 Apr. | Read more...

Responding to the current crisis with a decentralised customer service solution

The unprecedented consequences of the COVID-19 pandemic may have you rethinking working paradigms. Here is a decentralised customer service solution. Read more...

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LATEST BLOG ENTRIES

  • Part 3 – How to implement a deep learning chatbot in customer service

    September 4, 2020

  • Part 2 – Machine learning chatbots and deep learning chatbots – how do they work?

    August 22, 2020

  • Part 1 – Debunking 8 myths about chatbots in customer service

    August 4, 2020

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