The GUURU Blog

If there's a golden thread in my conversations with sports brands like Atomic, Canyon, and Dynafit, it's this: forward-thinking companies don't merely recognize their customers' expertise; they actively celebrate it. Here's my perspective on why the world of sports eCommerce is embracing and amplifying community voices on their online stores. Read more...

The event unfolds over two days, starting with a pre-event award ceremony and ending with a full-day expo. This year marked our debut by attending and competing in the E-Commerce Germany Awards 2024 with our innovative community advice solution. Read more...

Sam Altmann, the CEO of OpenAI, said in a recent interview that he was surprised that nobody built ChatGPT before them. He said that because GPT-3, the model that underlies ChatGPT, has been available via API to anybody for more than 2 years. The technology has existed for years, and now they have done a relatively simple user interface upgrade so that people can easily interact with it. This went viral, and after a few weeks, millions of users subscribed to ChatGPT. Read more...

Discussional “It’s not news that people love messaging each other, but we’re increasingly seeing that them want to message the businesses that they search for, that they shop with and visit too,” explains Bart Jenniches, Google’s director of Business Communications. “To knowing whether stores are open, to buying online and scheduling a pickup, inquiring about Read more...

AI and superintelligence is arguably one of the most consequential technological innovations of our time. Our CEO shares his thoughts. Read more...

Your customer community is a valuable resource. We talk to a brand Guuru about how customers support one another in modern-day customer service solutions. Read more...