eBook
How to increase your NPS score
In this NPS eBook you will learn:
- What is NPS (Net Promoter Score)?
- How do you calculate your NPS?
- Why a high NPS is critical for your business
- How to increase your NPS score
- How to increase your NPS and improve your customer experience online
If you make customers unhappy in the physical world, they might each tell six friends. If you make customers unhappy on the internet, they can each tell 6,000.