Live webinars & events

Shared Passion: How Community Dynamics Empower Brands

Live webinar

Thursday, 16th May 2024 | 4pm CET | 60 mins

Silvan Dillier, Pro Cyclist for team Alpecin-Deceuninck
Dirk Dammert, Global Head of Customer Service, Canyon
Jutta Stienen, Head of Marketing, GUURU

K5

Estrel Berlin

25th & 26th June 2024

Booth # 85 | Hall 2

Masterclass: 25th June, 12pm CET | Room 10

Zum Event

Harnessing Community Power in Online Sports Stores

Top-tier sports brands like Atomic, Canyon and Dynafit involve passionate customers in their online stores. We look at why sports communities work so well when integrated into a sports brand’s online store and what KPIs the eCommerces achieve with it.

Suncamp: camper Community Live Advice–How to spark the passion in your online customers

Suncamp is a leading booking platform for campers. They let campers share their experience about the camping sites with online customers through live chat. Learn how Suncamp customers can access social proof by connecting to experts of the community in real-time.

Dynafit: athletes advising athletes in real-time

How Dynafit increases sales conversion and customer satisfaction by letting experts from their sports community share their product expertise directly on their online store.

Lucky Bike: how passionate cyclists engage online Shoppers on Lucky Bike's eStore

On the online shop of the German bike retailer, Lucky Bike, online shoppers can connect with real and passionate cyclists from Lucky Bike’s community for product recommendations and insight, which creates a unique customer experience that boosts customer satisfaction and loyalty.

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