GUURU - Videos and success stories - How and why GUURU Works

How our Community Advice solution works

A quick demonstration on how GUURU's community-powered solution helps brands connect the consumers who use and love their products to their shoppers.

Bike eCommerce: the power of involving your community in your online store

How top-tier brands like Canyon, Lucky Bike, ROSE Bikes and Bike Angebot involve the passion of their customer communities directly in their eCommerce to create customer experiences that shoppers come back for.

Atomic connects shoppers with real skiers on their online store

People don't buy products; but stories and emotions. 88% of consumers trust peer recommendations above all other forms of marketing messages. Atomic knows this and strongly believe in an approach driven by skiers for skiers. This is why they connect online shoppers to experienced, passionate Atomic skiers. And shoppers honour this exceptional experience very much.

Guurus testimonials

Hear some expert product users sharing their experience as Guurus and why they love supporting other customers and get rewarded.

What is a Guuru?
A Guuru is a term used exclusively on the loyal customer community interaction platform, GUURU. It describes a loyal customer who has qualified as a service agent for a specific company.

GUURU @ FREITAG

See why the global lifestyle brand FREITAG has implemented GUURU's online chat and how they are growing their community.

GUURU @ vertbaudet

vertbaudet, a French eCommerce brand, uses their community of existing customers to share their experiences, offering advice and support to potential customers, and improving their sales conversion.

GUURU @ bexio

“Since we began to use Guurus we have seen a huge decrease in support enquiries in our in-house service center, freeing us up to focus on the complex cases. With GUURU we can now satisfy our customers by offering 24/7.”

GUURU @ Graubünden tourism

Experts from the various Graubünden holiday destinations – locals and people who know the region really well – share their knowledge and recommendations with tourists. Visitors can reach out to the experts around the clock and recieve immediate, authentic service.

GUURU @ Betty Bossi

Find out why iconic Swiss culinary brand Betty Bossi chose GUURU's peer-to-peer live chat to transform their customer service.

GUURU @ JUMBO

JUMBO, a Swiss DIY expert, sought an interactive chat solution to drive sales. With GUURU, they doubled their sales conversion and have now much higher basket values.

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