Say goodbye to email tickets
The next generation contact form: Adaptive response process
Say goodbye to email tickets
The next generation contact form: Adaptive response process
Combine search function, FAQ's and self-service
Your customers deserve a great experience. Offer them effortless first-level support and let them have their questions answered with the help of an intelligent search bar.
With GUURU’s SmartForm® your customers find answers immediately, so they don´t have to contact you by e-mail or via contact form. This drastically cuts your cost per contact.
Deflect email tickets and relieve your agents
- Up to 80% less email-tickets: only inquiries that require dedicated agent support will end-up in a ticket.
- Fully customisable and trackable: real-time monitoring via Admin Dashboard.
- Integrates with existing systems such as Zendesk, FreshChat or Salesforce CRM.
- Operational within just two weeks.